Omnichannel GTM in Pharma

Emerging GTM Models: How can omnichannel support different Go to Market strategies in Pharma? 

In the rapidly evolving pharmaceutical landscape, Go-To-Market (GTM) strategies are increasingly essential for market success. A recent webinar hosted by Platforce, moderated by Juliana Kreisel, Events Manager, and Stefan Repin, Head of Marketing, provided a comprehensive exploration of how GTM strategies are enhanced through omnichannel approaches. The panel included seasoned experts like Chiara Bolognini from Roche, Chris Wade from Exeevo, Morgwn Shaw from Bristol Myers Squibb, and Susana Bento from Grünenthal. 

In-Depth Insights on Omnichannel Integration in GTM Strategies 

The discussion revolved around key aspects of integrating omnichannel strategies within GTM models, emphasizing the necessity of adapting global strategies to meet local market demands effectively. 

Localizing Global Strategies 

Chiara Bolognini stressed the importance of customizing global strategies to local contexts. She advocated for a co-creation model, stating, “Although you have a global omnichannel initiative, the last steps of the action must always be local.” This approach ensures that global strategies are not only relevant but also resonate deeply with local market needs. 

Adapting and Measuring Effectiveness Locally 

Chris Wade explored the challenges of measuring and adapting the effectiveness of local engagements within a global framework. He noted the importance of collaborative creation, saying, “It’s always tricky to find the right model… What I see working really well is having this co-creation and having clear KPIs.” This strategy facilitates alignment between local and global initiatives, allowing for necessary adjustments based on real-time data. 

Integrating Local Insights 

Morgwn Shaw highlighted the crucial role of local insights in global campaigns. He explained, “We see much more compliance because what comes into the market has the fingerprints of the market all over it.” By incorporating local nuances, global campaigns become more applicable and effective, enhancing overall engagement. 

Technology’s Role in Enhancing Engagement 

Susana Bento emphasized how technology facilitates the adaptation of global strategies, making them more efficient and impactful across markets. “We need some sort of global synergies to make sure we are also more efficient,” she remarked, underscoring how technological solutions streamline processes and improve engagement. 

Highlights and Key Topics Discussed 

The webinar delved into several important topics: 

  • Strategic Local Adaptation: The necessity for global strategies to be adaptable at the local level to ensure relevance and effectiveness. 
  • Effective Measurement and Adaptation: The importance of establishing clear KPIs to track the success of localized strategies and make necessary adjustments. 
  • The Integration of Technology and Insights: How integrating local insights and technological advancements can enhance the impact of global campaigns. 
  • Enhancing Engagement Through Technology: Discussing the role of technology in supporting the adaptation and execution of global strategies across diverse markets. 

Conclusion: Enhancing Market Success Through Omnichannel Strategies 

The panellists concurred on the significant role of omnichannel strategies in the successful deployment of GTM models in the pharmaceutical industry. By leveraging these strategies, companies can achieve more effective market penetration and overall success, ensuring that they meet the evolving demands of healthcare professionals and patients alike. 

This dynamic discussion provided actionable insights into the integration of omnichannel frameworks with GTM strategies, highlighting the crucial role of local customization in achieving global success in the rapidly changing pharmaceutical landscape. This webinar serves as a valuable resource for pharmaceutical professionals seeking to enhance their GTM strategies through innovative omnichannel approaches.